Privacy Policy
ALPHA OMEGA DESIGN
Privacy policy
PRIVACY POLICY
Alpha Omega Design (operated by Alpha & Omega Limited, New Zealand)
Last updated: July 19-8-2025
1. INTRODUCTION
Alpha Omega Design operates this website and store to provide you with our print-on-demand products and services (the “Services”). We are powered by Shopify Inc. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make purchases, or communicate with us.
Contact Information:
Email: contact@alphaomega.design
Business: Alpha & Omega Limited (New Zealand)
Website: alphaomega.design
2. INFORMATION WE COLLECT
Personal Information includes:
Contact Details: Name, email, phone, billing/shipping addresses
Payment Information: Credit card details, payment methods, transaction history
Account Information: Username, password, preferences, order history
Device Information: IP address, browser type, device identifiers
Usage Data: Pages visited, products viewed, shopping behavior
Communications: Messages, support inquiries, feedback
We collect this information:
Directly from you (account creation, purchases, communications)
Automatically through cookies and tracking technologies
From Shopify and our service providers
From Printify (our fulfillment partner)
3. HOW WE USE YOUR INFORMATION
We use your information to:
Process orders and payments
Fulfill and ship products via Printify
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Comply with legal obligations
Prevent fraud and ensure security
Legal Basis (EU customers):
Contract performance (order fulfillment)
Legitimate interests (business operations, security)
Legal compliance (tax, accounting requirements)
Consent (marketing communications)
4. INFORMATION SHARING
We share information with:
Shopify: Platform provider and payment processor
Printify: Print-on-demand fulfillment partner
Payment Processors: To process transactions
Shipping Carriers: For order delivery
Legal Authorities: When required by law
We never sell your personal information to third parties.
5. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in:
United States (Shopify, Printify servers)
European Union (if applicable)
Other countries where our service providers operate
We ensure appropriate safeguards are in place for international transfers.
6. YOUR RIGHTS
All Customers:
Access your personal information
Correct inaccurate information
Request deletion of your data
Opt-out of marketing communications
EU/UK Customers (Additional Rights):
Data portability
Restrict processing
Object to processing
Withdraw consent
Lodge complaints with supervisory authorities
California Residents (CCPA Rights):
Know what information we collect
Delete personal information
Opt-out of sale (we don’t sell data)
Non-discrimination for exercising rights
7. DATA RETENTION
We retain your information:
Account Data: Until account deletion
Order History: 7 years (tax/legal requirements)
Marketing Data: Until you unsubscribe
Support Communications: 3 years
8. COOKIES AND TRACKING
We use cookies for:
Essential website functionality
Analytics and performance monitoring
Personalized shopping experience
Marketing and advertising
You can manage cookie preferences through your browser settings.
9. SECURITY
We implement appropriate technical and organizational measures to protect your information, including:
SSL encryption for data transmission
Secure payment processing
Regular security assessments
Limited access controls
10. CHILDREN’S PRIVACY
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.
11. MARKETING COMMUNICATIONS
With your consent, we may send:
Product updates and promotions
Order-related communications
Newsletter content
You can unsubscribe anytime using the link in our emails.
12. THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
13. POLICY UPDATES
We may update this policy periodically. Changes will be posted with a new “Last updated” date.
14. CONTACT US
For privacy-related questions or to exercise your rights:
Email: contact@alphaomega.design
Subject line: “Privacy Inquiry”
EU Representative:
15. GOVERNING LAW
This policy is governed by New Zealand law, with additional protections as required by your local jurisdiction.
